We have a very flexible and friendly 10-days returns policy. We stick to our no-questions asked policy, Please note we accept return requests only for Damaged or unframed paintings . Customers must raise return request within 10 days post delivery of the shipment. We do not accept return requests for framed paintings.
*In case of Returning the product, Shipment charges may Apply according to the product. These charges should be paid by customer himself/herself.
Returns for Customized Artworks
Returns are not accepted for Custom Artworks irrespective of whether its ordered framed or unframed, For handmade paintings customers must note that some minor differences would be there. We have strict quality control, and we will ensure that best quality possible ships from our end. We would not be able to provide you images of artwork once it is completed owing to operational issues.
For Lost / Damaged Shipments
In rare case of lost shipments, we will offer full refunds irrespective of the delivery location or framing state.
In rare case of delivery of damaged artwork or frames, we will offer refund amounts based on the condition of the same. This will be taken case on case basis once reported to us.
You can raise a cancellation request for your order within 3 hours of placing your order. We would not be able to cater to cancellation request raised post 3 hours of ordering. In exceptional cases where we have not started the work on your artwork, we might still cancel your order on request beyond 3 hours. Please contact us in this case.